Terms and condition

Please read these terms and conditions carefully before sending us your device(s) or buying device(s). You should understand that by submitting an order, you agree to be bound by these terms and conditions.

When selling or buying a device From Sellmart, we recommend you take note of your IMEI number in case there is a problem with your order. Your IMEI number can be found at the back of your phone under the battery or by typing in *#06#


Your device

Each device sold by you should match the make and model stated when registering your order and meet the following conditions:

1. The device must turn on and off.

2. The device must be in good condition working, semi-working,Non-working.

3. The battery must be included.

4. The device must not be crushed or liquid-damaged.

5. The device must be original and meet the manufacturer’s original specifications.

No phone is ever the same so grading does vary from model to model, depending on the damage and condition.

To receive the full indicative value for your mobile phone/device, it must power-up (turn on) and be in full working condition (meaning that all features must be in good working order) and must not have significant damage (although may have some mild cosmetic damage i.e. general minor wear and tear) and for semi-working and Non-working phone/device we take imei Acknowledgement with model and brand name on phone/device Seller govt address id proof with Sellmart Aggrement which phone/device Seller will be asked to sign at the time of collecting device By sellmart executive to his doorstep .In any case reported lost /stolen or any legal we find with phone/device relates we we will share all related documents ( Your address id proof and Sellmart Aggrement ) to the legal team to proceed for legal action . Working, Semi-working, Non-working phone/device Value will be depend on the condition of the phone/device .

If you have a PIN or Password on any of your items you should remove this before sending.


Prices offered on our website are subject to change at any time without notice. Mobile phone/device values may change from day to day which means that if you check the value of Any mobile phone/device on any given day but do not place a sales order, you may be given a different value for the same mobile phone/device at a later time. This does not affect any other provisions in these terms and conditions.

Any special offers on mobile phone/device values are subject to particular terms which we may impose and may be varied or withdrawn at any time and without notice. Values are shown and payments are made in Indian Rupees Only. Each mobile phone/device is processed separately even if included in a multiple mobile phone/device sales order.

When your order has been placed, the prices quoted are guaranteed till product deliverybuyers will not ask for difference Amount ( if any changes in same product ).

Testing for incorrect information

We test each mobile phone/device for compliance with our terms and conditions.


When we receive your order, we will check that it is complete, and that it meets our terms and conditions.

Once we receive the bank confirmation ( for prepaid orders only ) that we receive the payment in our bank account then we will process your order we will ready to ship your product and handover to our shipping partner according to your area pin code service they will handover to courier partner. Weekend or public holiday payment may will be confirm made on the next working day.

Our Liability And Risk

If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms and conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.

Every phone/device Listed on Sellmart is tested and certified , For every order we provide Invoice with detail of Buyer / seller information along with device detail include ( Model , colour , quantity , imei no ). Invoice copy is the proof that you buy product from Sellmart or its partners , Related to any complaint/Query refer your invoice copy without invoice we do not entertain any complaint/Query .

Sellmart – buying product from us


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including payment information/ credit card etc), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

How the Contract Is Formed Between You And Us

Our site is only intended for use by people registered with us .At our complete discretion we may accept or reject orders from people outside of our territories.

After you place an order with us online, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted

We will confirm our acceptance to you by sending you an e-mail that confirms that the products have been dispatched (Dispatch Confirmation). The Contract between us will be formed when we send you the Dispatch Confirmation.

If we are unable to supply you products, for example because those products are no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount as soon as possible.

In the event that an order is refunded we will not accept any liability for any bank charges which may have been incurred.

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

Price of products and delivery charges

The prices of the products will be as quoted on our site.

Prices for our products may change, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.

The price of the products includes Gst (where applicable) at the applicable current rate chargeable in the india for the time. However, if the rate of Gst changes between the date of your order and the date of delivery, we will adjust the Gst you pay, unless you have already paid for the products in full before the change in Gst takes effect.

The price of the products include delivery charges.

It is always possible that, despite our reasonable efforts, some of the products on our site may be incorrectly priced.

If we discover an incorrect price we will inform you and will give you the option of continuing with your order on the basis of the correct information or cancelling the order. We will not process your order until we have your instructions. If we are unable to contact you, we will treat the order as cancelled and notify you in writing.

Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.

Promotions and Promotion Periods

We may, from time-to-time, run promotions and these may take the form of, prize draws, competitions, or other form of promotion, or a combination of any of these. The particular form of promotion will be described, and full details set out on the relevant promotions page, in the communications (such as e-mails) we issue to tell you about each promotion and/or on the individual web landing page for the relevant Promotion.

For the purposes of all promotions, the promoter is the entity you have contracted with under the Terms and Conditions of Use .

The period of time during which each promotion will run (promotion period) will be specified in the applicable individual web landing page for the relevant promotion. Each promotion will automatically close at the end of the relevant promotion period, at which point no further participation in that promotion will be possible. Where no promotion period is specified the relevant promotion will end when it is discontinued on the platform.

Participation in any promotion, prize draw, competitions, or other form of promotion, or a combination of any of these is voluntary.

To participate in a promotion, you should follow the instructions set out in the relevant promotion communication, on the individual web landing page for that promotion and, where appropriate, the applicable specific promotional terms. Where the promotion communication or landing page indicates that no purchase is necessary to participate in the promotion, you may participate by following the instruction set out on the individual web landing page for that promotion.

Competitions and prize draws excludes employees and their immediate families of the promoter, its agents or anyone professionally connected to the competition.

Entrants who win a prize as the result of any promotion consisting of a draw, competition, contest, (each, respectively, a winner and a prize) must accept the relevant prize "as is" and there is no right to a cash alternative unless we, in our sole discretion, elect to offer such a cash alternative (which may be less than the full value of the prize). We reserve the right, at any time, to substitute any prize with one or more prizes (other than a cash alternative) of substantially equivalent value.

Prizes will be drawn at random, no favouritism will be shown in terms of gender, age, geographic location, or any other factor.

All prizes will be drawn by the time or within the timeframe specified in the applicable specific promotional terms and, unless otherwise indicated there, a cash prize will be paid into the account of the winner. Where We arrange for a non-cash prize to be delivered to you, the delivery may need to be signed for. In the case of a non-cash prize, We will make all reasonable attempts to contact the winner using his/her account contact details, but if we have not been able to make contact with the winner within 30 days of the prize being won, we reserve the right to draw another winner in place of the original winner or to forfeit the prize altogether without liability to the winner.

Any entitlement to receive a prize is non-transferable.

The winner is solely responsible for the payment of any applicable tax in relation to the relevant prize and for any costs associated with the prize or its use, including without limitation the cost of complying with any requirements of applicable local law.

Where a prize consists of an event, activity, holiday or the performance of a service, the winner is solely responsible for complying with any booking or other conditions or instructions of the relevant third party provider or organiser and must be able to comply with any restrictions as to dates and times in relation to the prize (which may not be re-scheduled) and any other eligibility restrictions imposed by the relevant third party provider or organiser. The contract in relation to any such event, activity, holiday or service will be directly between the winner and the relevant third party provider or organiser and we will not be a party to that contract or have any liability in relation to its performance or non-performance, which shall be the sole responsibility of the relevant third party provider or organiser.

Where, in relation to any prize, we make use of any third party name or trade mark, these are proprietary to the relevant third party. No licence, affiliation, sponsorship or endorsement is claimed or should be inferred from the use of these names or trade marks or the use of any photograph of a prize. Any photograph used to promote a prize is for illustrative purposes only and the actual prize may differ from the item shown in the photograph, including without limitation as to make, model, specification, colour, finish, packaging and other features.

Our offering of a particular prize implies no affiliation on our part with or sponsorship or endorsement of the relevant third party manufacturer, supplier, provider or organiser.

The winner is solely responsible for all use made of the prize. Except as expressly provided in these standard promotional terms, no representations, warranties, conditions or other terms are made, given or accepted by us and no other terms shall apply, as between us and any person, in relation to any prize, including without limitation any terms as to suitability, reliability, satisfactory quality or fitness for purpose, or any other implied terms, all of which we exclude to the maximum extent permitted by law.

The draw process for prizes, competitions or other form of promotion, or a combination is as follows: (a) Each entry validly submitted by every entrant into a prize draw will be randomly selected; (b) The prize draw winner will be selected by our marketing team or such other responsible person that they may direct;

How to pay

You can pay for products via, using a debit card/credit card, net banking , wallet payment and cash on delivery .

Card Payments for products where the billing country is not equal to the shipping country address will be cancelled and a refund will be processed.

Payment for the products and all applicable delivery charges is in advance. Until payment is confirmed, we will not dispatch the product.


Sellmart may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about users’ browsing actions and patterns, and does not identify any individual.
For the same reason, Sellmart may obtain information about your general internet usage by using a cookie. Cookies are small data files sent by a web server to a web browser to enable the server to collect information back from the browser. They contain information that is transferred to your computer’s hard drive. Sellmart uses cookies to track usage of the Website, to identify returning users and to enable Sellmart to customise parts of the Website according to users' previous browsing habits at the site. Consequently, they help Sellmart to improve the Website and to deliver a better and more personalised service.You can delete cookies from your hard drive at any time. You may also be able to set your browser to disable cookies. However, you should be aware that, if you disable cookies, this may limit your ability to enjoy the full functionality of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, Sellmart’s system will issue cookies when you log on to the Website.


Sellmart  takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.